We use cookies to provide an effective service and evaluate it's performance in order to improve your user experience. By clicking "Accept", you agree to the use of all cookies.

General conditions

Cookie policy

Privacy policy

CANCELLATION POLICY

In the event of a cancellation, the following will be charged as a penalty:

If the cancellation occurs more than 30 days before arrival, the penalty will be 10% of the total amount of the reservation.
If the cancellation occurs less than 30 days before arrival, the penalty will be 100% of the amount of the reservation.

There will be no REFUND if the customer voluntarily withdraws from the services before the completion of their stay.

There will be no REFUND and the reservation will be cancelled if the customer does not show up at the house on the day of check-in.

In the event that for unforeseen reasons and not attributable to the company, the accommodation could not be occupied, the company may make available to the customer another accommodation of equal or higher characteristics without reimbursement by either party.

To cancel a reservation you can send us an email to info@tessvacacional.com with the details of the cancellation.

GENERAL RULES OF BEHAVIOUR

The reservation formalizes the rental of the property advertised directly between the traveler and the owner. Tess Vacacional acts as a mere intermediary between the parties, with the owner being solely responsible for maintaining the home in perfect condition to be inhabited, and in accordance with the description and photographs that appear in the ad.

Cleaning: The final cleaning is included in the total amount of the reservation, but our clients should know that the house must be returned in the same state in which it was found on arrival or the traveler must pay a penalty of €100.00 for extra cleaning.

Rubbish: The garbage must be deposited daily in the containers intended for this purpose in the area where the house is located. If you do not comply with this rule, we will apply the payment of a penalty of €50.00 for extra cleaning and removal of rubbish.

Parties: It is strictly forbidden the celebration of parties or events, as well as more people living in the house than those indicated in the reserve. Failure to comply with these rules will be grounds for expulsion from the home, as well as the charge of a penalty of €500.00.

Occupants: Under no circumstances may more people enter the property than those indicated in the reservation. In the event that there is a higher occupancy than that indicated by the passenger when making the reservation, this would be grounds for immediate expulsion from the home for breach of contract without the right to any consideration. As a penalty, the payment of €50.00 per person per night is established.

Pool and garden maintenance: The owner, the person or persons designated by him, will access the plot where the dwelling is located on a regular basis, to carry out maintenance tasks and cleaning of the garden or swimming pool.

Consumption of electricity and water supplies: Electricity and water consumption are included in the amount of the reservation, but if abusive consumption is detected, the owner reserves the right to withhold the amount of the excess consumption deposit.

Rules of conduct: The traveller undertakes to respect and comply with the rules of the community of the building where the dwelling is located, as well as the logical rules of respect and good neighbourliness, not carrying out activities or noises that could be annoying to the neighbours. Failure to comply with these rules would be grounds for expulsion from the home without the right to any consideration and the the payment of a penalty of €200.00.

Smoking: It is totally forbidden to smoke inside the house. In the event of non-compliance with this rule, we will apply the payment of a penalty of €200.00.

Pets: Pets are not allowed without the prior and express written permission of the agency or the owner of the home. In the event of non-compliance with this rule, the traveler must pay a penalty of €200.00 for extra cleaning.

Deposit: The deposit will be paid directly to the owner or to the person designated by him to receive the traveler at the time of arrival. The deposit will be returned by bank transfer within a maximum of 7 calendar days. Do charge or do not charge the deposit is the sole responsibility of the owner, and Tess Vacacional has no control or decision-making power over this matter.

Access to the property by the owner: Prior notice to the traveller, the owner may access the interior of the property whenever he deems it appropriate, in order to verify compliance with the agreed rules.

Traveller’s card: The traveller must provide the details of a credit card (not a debit card) in order to pay the deposit agreed in the reservation (only in the case of causing damage), as well as to pay any charges or penalties stipulated in this contract.

Management Fee: The reservation is subject to administrative costs, which will not be refunded in any case, and which will be a maximum of €30.

Cookies Policy

This Privacy Policy governs the manner in which Tess Vacacional collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.tessvacacional.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Tess Vacacional.

Personal identification information

We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site.. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

Tess Vacacional has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Privacy Policy

1. LEGAL NOTICE
We can guarantee that you are in a 100% safe space, therefore, in compliance with the duty of information contained in Article 10 of Law 34/2002 of July 11, Services Information Society and Electronic Commerce, below is recorded:
– Identifying data of the person in charge
As stated in Law 34/2002, of 11 July, on information society services and electronic commerce, we inform you that:
Our company name is:
Entreprise Tess S.L.
Avenida Reyes Católicos, 23
29130 Alhaurín de la Torre, Málaga, Spain
TAX ID: B93417749
T: (+34) 951570674
E: vacacional@tessinmobiliaria.com

And our social activity is real estate management and rentals for tourist purposes.

2. PRIVACY POLICY

Thank you for taking the time to read www.tessvacacional.com’s privacy policy.
That means you care about your data, and you want to know where it goes and who collects it.
In accordance with the provisions of the General Regulation (EU) on Data Protection, by accepting this Privacy Policy you give your informed, express, free and unequivocal consent for the personal data you provide through the website www.tessvacacional.com to be stored by Entreprise Tess SL.

Entreprise Tess SL guarantees that the organizational and technical security measures required by the RGPD have been applied.

This Privacy Policy shall only be valid for personal data obtained on the Web Site, and shall not be applicable to information collected by third parties on other web pages, even if these are linked by www.tessvacacional.com
I hereby declare my commitment to maintaining and guaranteeing secure business relations by protecting personal data and guaranteeing the right to privacy of each and every user of our website.
1. What is personal data?
A small approximation is important, therefore, you should know that a personal data would be any information relating to a person who provides us when you visit our website, in our case name and email, and if you buy a product needing invoice, we will request full address, first name, last name and ID or CIF.
Additionally, when you visit our website, certain information is automatically stored for technical reasons such as the IP address assigned by your Internet access provider.
1.1 Principles for data processing
In order to process your personal data, I will apply the following principles according to the RGPD:
Principle of legality, loyalty and transparency:

I will always require your consent to the processing of your personal data for one or more specific purposes which I will inform you in advance with absolute transparency.
Principle of data minimization:
I will only ask for data that is strictly necessary for the purposes for which I request it.
Principle of limitation of the storage period:
As you will see below, the data will be kept for no longer than necessary for the purposes of processing, depending on the purpose, I will inform you of the corresponding conservation period, in the case of subscriptions, I will periodically review my lists and delete those records inactive for a considerable time.
Principle of integrity and confidentiality:
Your data will be treated in such a way as to guarantee adequate security of personal data and guarantee confidentiality.
You should be aware that I take all measures to prevent unauthorized access or misuse of my users’ data by third parties.
2. Purpose, legitimacy, category of data collected, consent to processing, and minors
2.1 Purpose
As stated in the regulations, the USER is informed that, through the contact forms or subscriptions, data is collected and stored in a file, with the exclusive purpose of sending electronic communications, such as:
– Bulletins (newsletters)
– New entries (posts)
– Commercial Offers
– Free Webinars
– Other communications that I understand may be of interest to my users
The fields marked as obligatory are essential to achieve the stated purpose.
It may also comply with the requirements requested by the USERS by means of the data.
In summary, the PURPOSE is as follows:
– The sale of training
– Manage the list of subscribers and users assigned to the course.
– Provision of contents in the blog
Only the owner will have access to your data, and under no circumstances, these data will be transferred, shared, transferred, or sold to any third party without your consent.
The acceptance of the privacy policy will be understood for all purposes as the provision of EXPRESS AND INEQUIVOUS CONSENT of the USER to the processing of personal data in the terms set out in this document, as well as the international transfer of data that occurs, exclusively due to the physical location of the facilities of service providers and data processors.
In no case will be made a different use than the purpose for which they have sidorecabados data much less transfer to a third party these data without your consent.
2.2 Minors
If you are over thirteen years of age, you can register at www.tessvacacional.com without the prior consent of your parents or guardians.
What happens if you are under 14?
In this case, the consent of your parents or guardians will be an obligatory condition so that we can process their personal data.
WARNING:
If you are under fourteen years old and you have not obtained the consent of your parents, you cannot register on the website and we will refuse your request if we are aware of it.
2.3 Legitimation
Thanks to the consent, we can treat your data being an obligatory requirement to be able to subscribe to the web page.
As you know, you can withdraw your consent at any time and exercise any of your other rights (send me an email to vacacional@tessinmobiliaria.com
2.4 Category of data
Data collected at no time are specially protected, but are categorized as identifying data.
2.5 Data storage time
I will keep your data for the time legally established or until you request their deletion.
2.6 Accuracy and veracity of data
Obviously you are solely responsible for the veracity and accuracy of the data you send me, exempting me from any responsibility in this respect.
As a user, you must guarantee the accuracy and authenticity of the personal data provided and must provide complete and correct information in the various forms for capturing data.
3. Compliance with applicable regulations
Entreprise Tess SL to date complies with the guidelines of the Organic Law 15/1999 of 13 December on the Protection of Personal Data, Royal Decree 1720/2007 of 21 December which approves the Regulation implementing this Organic Law and other regulations in force and applicable at all times, ensuring the proper use and processing of personal data of the user.

As of May 2018, we will be governed by the regulations that will come into force, being the General Regulation on Data Protection (RGPD) of the European Union.
Also, Entreprise Tess SL informs that it complies with Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce and will request your consent to the USER for the treatment of your email for commercial purposes at all times.
In compliance with the provisions of the regulations, we inform you that the data supplied, as well as those data derived from your browsing, may be stored in the files of Entreprise Tess SL and processed for the purpose of responding to your request and maintaining the relationship established in the forms you subscribe.
Additionally, the USER consents to the treatment of his data with the purpose of informing them, by any means, including electronic mail, of products and services of Entreprise Tess SL.
If the USER does not authorise the processing of his/her data for the purpose indicated above, he/she may exercise his/her right to oppose the processing of his/her data under the terms and conditions set out below in the section “Exercise of Rights”.
4. Security measures
Entreprise Tess SL informs you that it has implemented the technical and organizational security measures necessary to ensure the security of your personal data and prevent their alteration, loss and unauthorized access and / or treatment, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether arising from human action or the physical or natural environment.
All this in accordance with the provisions of the RGPD.
Also, Entreprise Tess SL has established additional measures in order to reinforce the confidentiality and integrity of the information in its organization.
Maintaining continuous supervision, control and evaluation of processes to ensure respect for data privacy.
5. Exercise of rights
Those individuals who have provided their data through www.tessvacacional.com may contact the owner of the same in order to exercise their rights of free access to their data, rectification or deletion, limitation and opposition to the data incorporated in their files.
The fastest and simplest method would be to access your user account directly and modify your data or delete your user account.
Any information that we need to store, by virtue of a legal or contractual obligation, will be blocked and only used for these purposes instead of being erased.
6. External links
As a service to our visitors, our website may include hyperlinks to other sites that are not operated or controlled by the Website.
Therefore www.tessvacacional.com does not warrant, nor is it responsible for the legality, reliability, usefulness, truthfulness and timeliness of the contents of such websites or their privacy practices.
Please be aware before providing your personal information to these non www.tessvacacional.com websites that their privacy practices may differ from ours.
The sole purpose of the links is to provide the user the ability to access these links and learn about our work, although Entreprise Tess SL does not offer or market by itself or through third parties the information, content and services available on the linked sites, nor approves, supervises or controls in any way the content and services and any material of any kind existing in them.
www.tessvacacional.com is not responsible in any case for the results that may be derived to the User by access to these links.
7. Modification of the privacy policy
Entreprise Tess SL reserves the right to modify its Privacy Policy, according to its own criteria, motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency.
Any modification of the Privacy Policy will be published at least ten days before its effective application.
The use of the web www.tessvacacional.com or any service of Entreprise Tess SL related to that site after those changes, will imply the acceptance of the same ones.
8. Person in charge of the file and persons in charge of the treatment
Juanma Benitez is responsible for the data file: juanma@tessinmobiliaria.com
As data processors other than the aforementioned data processor:
9. Services offered by third parties on this website
In order to provide services strictly necessary for the development of my activity, www.tessvacacional.com uses the following providers under their corresponding privacy conditions.

– Hosting: banahosting.com
– Web platform: WordPress.org
– Means of payment: Paypal and Stripe
– Privacy of tracking sources used on this site: Google (Analytics)
www.tessvacacional.com also looks at user preferences, demographics, traffic patterns, and other information as a whole to better understand who our audience is and what they need.
Tracking our users’ preferences also helps us show you the most relevant ads.
The user, and in general any natural or legal person, may establish a hyperlink or technical linking device (e.g., links or buttons) from their website to www.tessvacacional.com (the “Hyperlink”).
The establishment of the Hyperlink does not imply in any case the existence of a relationship between www.tessvacacional.com and the owner of the site or web page on which the Hyperlink is established, nor the acceptance or approval by www.tessvacacional.com of its contents or services.
In any case www.tessvacacional.com reserves the right to prohibit or disable at any time any Hyperlink to the Website.
10. Do you not wish to receive information from us or do you wish to revoke your consent?
In accordance with the provisions of Law 34/20023, of June 11, Services Information Society and Electronic Commerce you can oppose the use of their information for advertising purposes, market research or development of satisfaction surveys at any time, as well as revoke your consent at any time (without retroactive effect).
The interested one will be able to exercise his rights by means of communication in writing directed to Entreprise Tess SL with the reference “Protection of data”, specifying his data, accrediting his identity and the reasons of his request to our social direction.

You may also exercise your rights by e-mail:
vacacional@tessinmobiliaria.com
If you have received publicity by e-mail, you will also be able to oppose from this e-mail, clicking on the link included in it following the instructions that are facilitated to you.
Another simpler way would be to access your user account (if you have one) and select the corresponding options.
Although I will try to respond to your request as soon as possible, please note that our systems may require a period of time for your opposition or revocation to become effective, it being understood that during this period of time you can continue to receive messages.
In relation to the management of your data associated to the social profiles of Entreprise Tess SL , the exercise of the right of access will depend on the functionality of the social network and the possibilities of access to the information of the profiles of the users.
With regard to the rights of access and rectification, we recommend that you can only be satisfied in relation to that information that is under the control of Entreprise Tess SL.
In addition, you will be able to stop interacting, following or receiving information from the social profiles of Entreprise Tess SL, eliminate the contents that no longer interest you or restrict those who share their connections, through the mechanisms stipulated in the different social networks.
The user will be able to access the privacy policies of each Social Network, as well as configure their profile to guarantee their privacy.
I encourage you to familiarize yourself with the conditions of use of the different social networks before starting to use them:
– Facebook: https://www.facebook.com/help/323540651073243/
– Linkedin: https://www.linkedin.com/legal/privacy-policy?_l=es_ES
– Twitter: https://twitter.com/privacy
– Pinterest: https://policy.pinterest.com/es/privacy-policy
– Google +: https://policies.google.com/privacy?hl=es&gl=es

Cookie policy

Cookies Policy

Configuration of cookies

General conditions

Cookie policy

Privacy policy

Cookies Policy

Privacy Policy